Shipping & Delivery Policy

Order Processing

Orders are processed during regular business days, Monday through Friday. Processing times may vary depending on order verification, product availability, and fulfillment requirements.

Customers will receive an order confirmation once their purchase has been successfully processed.

Shipping Destinations

Shipping availability depends on the destination and applicable regulations. Orders are accepted only for destinations where the business is legally authorized to operate and deliver its products.

Delivery Times

Estimated delivery times are provided at checkout where available. Delivery schedules may vary due to carrier operations, customs procedures, weather conditions, and other circumstances beyond our control.

Order Tracking

Where tracking is available, customers will receive a tracking number and shipment confirmation by email once their order has been dispatched.

Shipping Delays

Although we aim to provide timely fulfillment, unexpected delays may occur. Customers will be notified of significant shipping updates when information is available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Incorrect or incomplete addresses may result in delivery delays or returned shipments.

Lost or Damaged Shipments

Customers should contact customer support if an order appears lost, arrives damaged, or has an unexpected delivery issue. Each case will be reviewed in accordance with our shipping terms and applicable consumer protection laws.

Research Use Disclaimer

Products designated for laboratory research are intended solely for lawful research purposes and are not intended for human or veterinary consumption.